Home  >  Career Opportunities  >  Full-Time Inside Sales/Door Specialist, Addison, IL

Open Positions

IDN Company: IDN-H. Hoffman

Title/Position: Inside Sales, Door Specialist

Type of Position: Full-Time

Location: Addison, IL

IDN is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products.

Job Description:
Based in Chicago, IL the individual in this position is responsible for providing superior service for customers throughout the Chicago area at the IDN-Door Division (Addison, IL).

Responsibilities include the following:

  • Assisting customers by phone and in person (for walk-in traffic/counter sales)
  • Using the computer system to provide information on price and availability
  • Preparing job quotes for door/frame/hardware packages
  • Order processing and related customer assistance. In addition to handling stock orders, this includes processing special orders, resolving pricing situations, handling customer returns and credit situations, and related tasks
  • Manufacturer/vendor contact for factory orders
  • Outbound customer calls to assist in growing the local business

This individual should excel in a team-oriented work environment – working with the branch staff and outside sales representative to ensure that customer expectations are exceeded and providing contributions that support customer retention goals and company/branch growth objectives.

Key Working Relationships:
The successful candidate will report to the Branch Manager at the IDN-Door Division (Addison, IL). The individual will work closely with other staff members and with the local Outside Sales representative.

Requirements:

  • Experience with hollow metal and/or wood doors plus door/security hardware and/or related items
  • 1 to 3 years Inside Sales/ Customer Service experience
  • Strong computer skills
  • Proficient with Microsoft Office products (Word, Excel)
  • Strong verbal communication skills
  • Strong organizational skills with ability to multi-task
  • Team player

IDN, Inc. is an Equal Employment Opportunity Employer. To express your interest in applying for this position, please provide the following information and attach a copy of your resume for consideration.

IDN-H. Hoffman

Open Positions
  • Contact Information:

  • Accepted file types: doc, docx, pdf.
  • Accepted file types: doc, docx, pdf.
Translate »
Live Chat

We're not around right now. But you can send us an email and we'll get back to you, asap.

Questions, issues or concerns? I'd love to help you!

Click ENTER to chat