Ask the Experts | Ask the Electronic Access Ace | Adding Cards to an Access Control System

Question:

My customer called to ask for additional cards for his access control system. What do I need to ask the customer to obtain the correct cards?

 

Answer:

As a security dealer, you need to seek a lot of additional information:

  • What type of card (i.e. Prox or Mag Stripe)?
  • Who is the manufacturer of the cards?
  • What are the numbers on the cards?
  • What are the part numbers off the “old” box, if available?
  • What type of Access Control Software do they use?
  • Who is the manufacturer of the controller, and what is the model number? What is the facility/site code, if known?

With this information, we should be able to provide the correct cards.

 

Do you have a question, or need a quote? Contact your local IDN Branch, or ask the Electronic Access Ace through our website.

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