An excerpt from Art Petty
If you think this article doesn’t apply to you, think again. Everyone is a manager, of something, even a project. As a locksmith, if you are a self-employed single business owner, you are your own manager, but this still applies when receiving calls for a job. If you are an owner with multiple employees, this applies to you too.
“No” is one of the most powerful and under-utilized terms in your management vocabulary. Here are ten situations where “No” might be the absolute right call.
- In strategy when the potential vector or investment is outside your competence and core strategy, no matter how potentially lucrative.
- When saying “yes” to a project creates a too many projects chasing too few resources situation.
- When you find yourself fighting your gut instinct on hiring someone.
- When someone suggests you cut quality to satisfy cost targets. There’s always a better way.
- When someone asks you to “take off your (insert function) hat and put on your (insert function) hat.”
- When the mantra coming from the team is, “…but, with just a little bit more time and money… .”
- When a pending decision puts you on the uncomfortable side of an ethical dilemma.
- When everyone in the group is nodding their head “yes” too quickly and too easily.
- Whenever someone suggests outsourcing a customer facing function.
- When restructuring is suggested as a fix to an organization’s problems without consideration of the impact it will have on customers.
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