IDN Company: IDN-Wilco
Title/Position: Inside Sales/In-House Locksmith
Type of Position: Full-Time
Location: San Leandro, CA
IDN is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products.
Located in San Leandro, CA. the individual in this position will be responsible for providing skilled work as an In-house locksmith, as well as assisting inside sales when needed.
Responsibilities include the following:
- Skilled working knowledge and ability of a full-time locksmith.
- Provide all locksmith relates duties for all the IDN-Wilco branches.
- Consulting with customers and vendors for all keying requirements.
- Understanding basic to complex master key systems, writing, or generating from software.
- Keying of all types of locks including high security and interchangeable core.
- Assisting customers by phone and in person.
- Use of our computer system to provide customer service, price and availability and enter orders.
This person should excel in a team environment, working closely with all team members to ensure the customers expectations are meet and exceeded thus meeting customer retention goals and IDN’s growth objectives.
Key Working Relationships:
The successful candidate will report to the General Manager at IDN-San Leandro. The successful candidate will work closely other team members inside and out.
- Experienced locksmith with a minimum of 5 years’ experience.
- Experience with security hardware and/or related items.
- Strong verbal communication skills.
- Strong organizational skills and the ability to multitask.
- Strong computer skills, Strong working knowledge of Microsoft products (Work, Excel)
- Team player
IDN, Inc. is an Equal Employment Opportunity Employer. To express your interest in applying for this position, please provide the following information and attach a copy of your resume for consideration.