IDN Company: IDN-Wilco

Title/Position: Inside Sales/In-House Locksmith

Type of Position: Full-Time

Location: San Leandro, CA

IDN is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products.

Job Description:
Located in San Leandro, CA. the individual in this position will be responsible for providing skilled work as an In-house locksmith, as well as assisting inside sales when needed.

Responsibilities include the following:

• Skilled working knowledge and ability of a full-time locksmith.
• Provide all locksmith relates duties for all the IDN-Wilco branches.
• Consulting with customers and vendors for all keying requirements.
• Understanding basic to complex master key systems, writing, or generating from software.
• Keying of all types of locks including high security and interchangeable core.
• Assisting customers by phone and in person.
• Use of our computer system to provide customer service, price and availability and enter orders.

This person should excel in a team environment, working closely with all team members to ensure the customers expectations are meet and exceeded thus meeting customer retention goals and IDN’s growth objectives.

Key Working Relationships:
The successful candidate will report to the General Manager at IDN-San Leandro. The successful candidate will work closely other team members inside and out.

Requirements:

• Experienced locksmith with a minimum of 5 years’ experience.
• Experience with security hardware and/or related items.
• Strong verbal communication skills.
• Strong organizational skills and the ability to multitask.
• Strong computer skills, Strong working knowledge of Microsoft products (Work, Excel)
• Team player

IDN, Inc. is an Equal Employment Opportunity Employer. To express your interest in applying for this position, please provide the following information and attach a copy of your resume for consideration.