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IDN Company: IDN-Wilco

Title/Position: Inside Sales/In-House Locksmith

Type of Position: Full-Time

Location: San Leandro, CA

IDN is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products.

Job Description:
Located in San Leandro, CA. the individual in this position will be responsible for providing skilled work as an In-house locksmith, as well as assisting inside sales when needed.

Responsibilities include the following:

  • Skilled working knowledge and ability of a full-time locksmith.
  • Provide all locksmith relates duties for all the IDN-Wilco branches.
  • Consulting with customers and vendors for all keying requirements.
  • Understanding basic to complex master key systems, writing, or generating from software.
  • Keying of all types of locks including high security and interchangeable core.
  • Assisting customers by phone and in person.
  • Use of our computer system to provide customer service, price and availability and enter orders.

This person should excel in a team environment, working closely with all team members to ensure the customers expectations are meet and exceeded thus meeting customer retention goals and IDN’s growth objectives.

Key Working Relationships:
The successful candidate will report to the General Manager at IDN-San Leandro. The successful candidate will work closely other team members inside and out.


  • Experienced locksmith with a minimum of 5 years’ experience.
  • Experience with security hardware and/or related items.
  • Strong verbal communication skills.
  • Strong organizational skills and the ability to multitask.
  • Strong computer skills, Strong working knowledge of Microsoft products (Work, Excel)
  • Team player

IDN, Inc. is an Equal Employment Opportunity Employer. To express your interest in applying for this position, please provide the following information and attach a copy of your resume for consideration.


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  • Accepted file types: doc, docx, pdf, Max. file size: 750 MB.
  • Accepted file types: doc, docx, pdf, Max. file size: 750 MB.
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